DESTINE YOUR LOOK
CUSTOMER SUPPORT
Welcome to Destine Fashion's customer support. We are dedicated to providing you with the best assistance for all your inquiries. Whether you have questions about our products, your order, or any other concerns, we are here to help. Our team is committed to ensuring your shopping experience with us is smooth and enjoyable. Feel free to reach out to us for any assistance you may need.
Do you have any questions or concerns? Our customer support team is always ready to help. You can call us at +2774 2532 903 or send us an email at destinefashion64@gmail.com. We strive to respond promptly to all queries and provide the support you require.
RETURNS & EXCHANGES
Return and Exchange Policy
At Destine Fashion, we strive to ensure that you're completely satisfied with your purchase. However, we understand that sometimes, returns or exchanges may be necessary.
Returns:
- We accept returns within 24 hours of receiving your order, provided you have the original receipt.
- Returns are only accepted for incorrect sizes, not for color preferences.
- The customer is responsible for the shipping cost of returning the product to us, as well as the cost of shipping the replacement or refund back to the customer.
Important Note:
- To avoid any issues, please ensure that you carefully check the size chart before ordering. We recommend double-checking your measurements to ensure the best fit.
- Since you are responsible for return shipping costs, we encourage you to be cautious when selecting sizes for clothes and sneakers.
Exchange/Return Process:
- If you need to return or exchange an item, please contact us within 24 hours of receiving your order.
- We'll guide you through the process and provide instructions on how to proceed.
By shopping with us, you acknowledge that you've read and understood our return and exchange policy. If you have any questions or concerns, feel free to reach out to us!